Welcome to my Chiller Service Simulator.

The goal here is to gain experience working through service calls for real scenarios on real equipment.

Let's walk through how this simulator works,

The above is the homepage for the training. The top option will take you to your next uncompleted section in the program. It will follow a sequential order from where you left off. You can also manually go to the call you'd like to run by scrolling down to select the call by pressing the Start/Review button.

The program is organized by customer site. In the above picture the top arrow is the customer site heading. The second arrow is the site details page, this is where general site graphics, operating conditions, setpoints, and design specifics are communicated. The third arrow points to the bank of calls associated with that site.

The above example is what a call will look like. The top arrow is the call details provided by dispatch. This is the information dispatch received and put in our service ticket, additional information will be gathered on the call. The bottom arrow is what the call field will look like. As you make selections additional fields will show giving feedback on next steps onsite.

Many calls will have a legend in the call you can scroll down from the question field to review for symbols and terms. The above example is a what that will look like at the bottom of the call.

Once you have completed the call you will be directed to "complete" the call by selecting one of the two option above. Either option will allow you to mark the call complete and continue.

If you want to return to the program homepage then you can select the Home button at the top left of your screen. If you want to see the program list from within a call, select the 3 lines button shown in the above example on the right.

If for any reason when you enter a call but the question field does not show like previously shown, then please refresh the webpage. Upon refreshing you should see the question field. If for any reason the field does not show, please email me at [email protected] so I can resolve the issues ASAP.

This program is the next evolution of training to get everyone better prepared in a fraction of the time. This program will challenge your understanding and critical thinking so that when you're on a job site you have the confidence you need.

Complete this section and dive into the trial site!